Innovate cashless catering | FAQs

 

Create a sQuid account

Register and create an account with sQuid:
- Enter a few personal details to create an account
- Top up your sQuid cashless catering account online 
- Top up from a bank transfer/credit or debit card
- Protect your balance

Login to your sQuid account to:
- Check your balance; do you need to top up?
- View your transactions to check your spending
- Top up your account; bank transfer/credit or debit card
- Update your details and preferences

The school restaurant now accepts sQuid!

What is the School Cashless Catering System all about?
Our school has teamed up with Innovate, our catering partners and sQuid, to introduce a new cashless catering system, as easy way for students to pay.

Students and staff can now use a pre-pay contactless smart card or biometric identification to pay for food and drink at the school canteen. It's convenient, safe and secure, and can be topped up online so you don't have to bring cash to school.

 

Win £10 on your Innovate sQuid account

Ten chances to win £10 in September
Our new monthly prize draw for parents and children gives you ten chances to £10 on your account. Simply use a registered sQuid account to make a purchase and you will automatically be entered into the draw. The more you use your account the more chances you have of winning. Click here to view the terms and conditions of the promotion

 

More than one child using sQuid at school?

Each account has unique Username and Password
Each registered sQuid account is created using a unique Username and Password. If you would like to register more than one child, you will need to register each child separately with a different Username and Password.

 

Your account may have more than one purse

Different purses are for different functions
You have more than one purse when you login, one for cashless catering and one for school trips. Please note that it is not possible to transfer funds between them, so please ensure you add money to the correct purse.

For buying lunch or a snack from the school canteen
sQuid is a smart way for you to top up your cashless catering purse online, so that you can then pay for your lunch or a snack from the school canteen. Top up by bank transfer, or from a credit or debit card.

 

For school trips and other school offers
Use this purse to buy school offers such as trips. If your account doesn’t have this purse but you would like your school to offer this, please email us your school name at info@squidcard.com with the words “Trip payments” in the subject line

About Innovate
Innovate don't tinker with school catering, they transform it. They create great food that is fresh and healthy, and that students want to eat. They also turn old, drab school canteens into modern, vibrant multi-functional spaces that create a new heart to the school. For more information on Innovate visit the Innovate web site.

 

Would you like to see sQuid at your school?

Then please contact us to find out more or visit the schools and education

 

Terms and conditions - win £10 on your account

The small print....including terms and conditions

- The draw is only open to accounts registered with sQuid.

- Entrants must be aged 16 or over or receive parental permission to accept the prize

- Only innovate sQuid purchases using a registered account are valid. Excludes purchases on other private schemes.

- Ten prizes of £10 credit will be awarded onto innovate sQuid accounts, there is no cash alternative

- Every sale transaction made with sQuid is date and time stamped, so that we are able to identify every transaction that takes place during a given time period

- This promotion is for a limited period only

- The more times you pay with your sQuid card at any participating location, the more chances you have of winning.

- The prize winner will be notified by email by Friday 7th October 2011

- This offer is not open to friends, family or employees of sQuidcard or associated companies

- There is no cash alternative

- The decision of the promoter is final

sQuidcard Limited reserve the right to cancel this campaign at any time, in the unlikely event that they should see fit to

 

Check your balance online
What's my account balance?
You can logon and check your balance at anytime. You can also view your transactions to exactly how much has been spent and when. You can also download a copy of your transactions.
Top up your account online
Add cash to your account
You can top up your sQuid account online, from the comfort of your own home. You can do this using a debit or credit card, or from your bank account.
View your details
Check your details online ...
View your personal details at anytime online. You can also update these by clicking on the Edit details button. You can also change your Email address and Password too.

Extra security
Protect it
sQuid is safer than using cash. Once you have created a sQuid account and registered your card it can be reported lost and then 'hot listed'. Any remaining balance can be transferred to a new card.